Written By Diane Coffey
Julie Martinez supports service members, veterans and their families as a Casework Lead and Volunteer leader for the Red Cross Services to the Armed Forces (SAF) in Southeastern Pennsylvania. After moving to the greater Delaware Valley, Julie found herself wanting to do something to help veterans. Julie started with the Red Cross as a SAF volunteer in 2016.
Julie begins her caseload work by giving priority to any notifications of death and making phone calls to military families. Julie’s days are filled connecting clients with resources offered by the Red Cross, the Federal Government, and various non-government agencies. She rounds out her day overseeing the Military Entrance Processing Station (MEPS) client online data management system, cross training volunteers, and interviewing prospective case workers.
She participates in a monthly conference call with National Red Cross. These monthly calls provide updates and improvements that affect case workers and coaching hints to help volunteers. Sometimes the calls are simply “Kudo Calls” to say great job!
Her dedication and due diligence is demonstrated by one situation when winter temperatures dropped below zero and a veteran had no heat in the home. Julie worked on this case for 24 hours until heat was turned on.
Julie is a military wife who supported her husband throughout his 26-year U.S. Navy career while raising their daughter and son. She comes from a strong military connected family, starting with her Grandfather who served in the U.S. Army in World War II, her father retired with 20-year service in the U.S. Navy, followed by her U.S. Army baby sister who retired with 20 years of services, and two brothers who each completed Army tours.
Last year, the Red Cross of Eastern Pennsylvania provided 3,186 services for military members, veterans and their families. The Service to the Armed Forces (SAF) program dates back to the establishment of the American Red Cross by Clara Barton in May 1881. Today’s American Red Cross workers proudly carry on this tradition through the SAF program, which serves as a critical line of communication between the U.S Armed Forces and their families.